Terms & Conditions
Acknowledgment and Acceptance of Terms & Conditions
Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions" and “Privacy Statements”). Please read them carefully. Bacteriostatic Water Australia Pty Ltd reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. Your usage of this site and placement of an order indicate, you acknowledge that you have read and understood these Terms and Conditions.
Copyright in the Bacteriostatic Water Australia website is property of Bacteriostatic Water Australia Pty Ltd. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Bacteriostatic Water Australia Pty Ltd and third parties. This property may only be used for the purposes of browsing the Bacteriostatic Water Australia website and acquiring goods and services ofBacteriostatic Water Australia Pty Ltd.
Prices of goods and services and delivery and other charges displayed on the Bacteriostatic Water Australia website are current at the time of display for online purchases only. Store prices may vary.
We take every reasonable care to ensure accuracy of all products listed. However, we do not accept liability for any errors in pricing and description. Pricing and stock availability is subject to change anytime without notice.
Placing and Accepting Orders
We currently accept Credit card, Pay Pal and cash pickup as the only methods of payment. All goods remain the property of Bacteriostatic Water Australia Pty Ltd until paid for in full.
Without limiting the operation of any other Terms and Conditions herein, Bacteriostatic Water Australia Ltd is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.
Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.
We reserve the right to cancel any orders that try to obtain this discount that have not ordered from us before. Please see "Cancellation By Us" below. Please send us an email is you wish to specific quantities/Item types for your order and we will do our best to cater your orders.
Cancellation by Us
We reserve the right not to provide goods or services, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.
Cancellation by You
If you need to cancel an order, please contact us immediately at bacteriostaticwaterAust@gmail.com or during business hours on 0421 941 956. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion.
Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges.
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
It is the responsibility of the customer to inform Bacteriostatic Water Australia Pty Ltd if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion.
Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
Returns and Exchanges
We will ensure that the goods send to you are adequately packaged to ensure that they are not damaged during transit.Due to the products that we are currently selling; we offer a no refund policy. Please choose your product wisely before finalising your order/s. If you received goods that are damaged - please inform us immediately and we will our best to replace the damage items/offer you a refund if we are unable to replace the item/s. Sufficient evidence must be provided for item/s to be replacement/refunded.